Pacific Coast Shuttles Rating & Reviews

33 Reviews

Find and read all the latest Pacific Coast Shuttles reviews from fellow bus travelers. These verified Pacific Coast Shuttles reviews have been submitted from real customers who booked their Pacific Coast Shuttles tickets on GotoBus.com. The customer reviews evaluate Pacific Coast Shuttles service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

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    • Posted on: 2025-01-26
    • Depature: Los Angeles, CA
    • Arrival: Tijuana, BCN
    • Name: Miguel
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    I recommend this bus!
    I am completely disappointed with this service. It was not stated on the website when I purchased the tickets that they were going to charge for our suitcases. If I would’ve known you charge for suitcases I would have not purchased this service. I also don’t appreciate the staff who we were speaking to. They were unprofessional with customer service. They also made more stops than previously mentioned when purchasing the tickets. I won’t be purchasing any services with this company again.
    • Posted on: 2024-11-11
    • Depature: Los Angeles, CA
    • Arrival: Tijuana, BCN
    • Name: Ivan Alvarez
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    I recommend this bus!
    • Posted on: 2024-04-18
    • Depature: San Ysidro, CA
    • Arrival: Los Angeles, CA
    • Name: Andy Wang
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    I recommend this bus!
    Old Ford Van, AC was on, but not air-conditioning. Had windows, side-windows open, blasts all the way, noisy and cold on moving, hot when stuck in traffic. Driver skill is excellent, stay alert all times, is recommended.
    • Posted on: 2024-04-15
    • Depature: San Ysidro, CA
    • Arrival: Los Angeles, CA
    • Name: Maria Carrillo
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    I recommend this bus!
    • Posted on: 2024-04-13
    • Depature: Los Angeles, CA
    • Arrival: San Ysidro, CA
    • Name: Maria Carrillo
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    I recommend this bus!
    The bus broke down but I must say that they did have a replacement come faster than expected.
    • Posted on: 2023-12-05
    • Depature: Los Angeles, CA
    • Arrival: San Ysidro, CA
    • Name: Rosa Gonzalez
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    I recommend this bus!
    Another wonderful shuttle experience to San Ysidro. The driver was very warm and helpful. Thank you
    • Posted on: 2023-11-27
    • Depature: Los Angeles, CA
    • Arrival: Tijuana, BCN
    • Name: eugene combes
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    I recommend this bus!
    yes, both drivers were courteous and professional. Aside from the music and the a/c which was too much (I had a cold). It was a decent fast ride. Drivers were both good.
    • Posted on: 2023-11-27
    • Depature: Los Angeles, CA
    • Arrival: San Ysidro, CA
    • Name: Rosa Gonzalez
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    I recommend this bus!
    My aunt said the shuttle was so comfortable and the driver was so kind and accommodating of her severe arthritis and her need to extend her leg. We'll be booking again!
    • Posted on: 2023-04-14
    • Depature: Santa Ana, CA
    • Arrival: San Diego, CA
    • Name: Eric Alvarez
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    I recommend this bus!
    Pick up location and drop off location wasn't accurate. Customer service representative was rude and did not tell me where the drop off location was when I could find my visitors at the location that was broadcast.
      Pacific Coast Shuttles review summary
    • Total Number of Reviews33
    • Overall Raiting3.2
    • Bus Cleanliness3.5
    • Punctuality3.1
    • Bus Service & Staff3.2
    • Bus Comfort3.1
    • Recommend Yes43.6%
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