Greyhound Rating & Reviews

1319 Reviews

Find and read all the latest Greyhound reviews from fellow bus travelers. These verified Greyhound reviews have been submitted from real customers who booked their Greyhound tickets on GotoBus.com. The customer reviews evaluate Greyhound service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2022-08-27
  • Depature: Dover, DE
  • Arrival: Gainesville, FL
  • Name: Ty’mere
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2022-08-02
  • Depature: Ann Arbor, MI
  • Arrival: New York, NY
  • Name: Dionne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was clean & safe
  • Posted on: 2022-07-31
  • Depature: Jacksonville, FL
  • Arrival: Orlando, FL
  • Name: Denise Connors
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good driver. Tempature good
  • Posted on: 2022-07-24
  • Depature: Concord, NH
  • Arrival: Knoxville, TN
  • Name: Stephanie Drew
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was very pleased with the whole trip... with the drivers and the people on the bus . It was a wonderful experience being my first time ever riding a bus . Thank u for making this an awesome trip !
  • Posted on: 2022-07-17
  • Depature: Atlanta, GA
  • Arrival: Dallas, TX
  • Name: Katherina pilgri
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I didn’t go anywhere I’m still here bus is late
  • Posted on: 2022-07-09
  • Depature: Richmond, VA
  • Arrival: Salisbury, MD
  • Name: Garfield Maxwell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was ontime & the driver was very informative. The only unfortunate experience I had is I lost one of my bag on the bus
  • Posted on: 2022-07-05
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Sheila Harris.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2022-06-29
  • Depature: Richmond, VA
  • Arrival: Charlotte, NC
  • Name: Tracey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Need more staff, Driver not showing up to work, leaving customers stranded, waiting 6hr for a driver to come in…bus out of service do to mechanical issues, leaving u stranded.. Grayhound need to get it together
  • Posted on: 2022-06-16
  • Depature: Wilmington, DE
  • Arrival: New York, NY
  • Name: Jake
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2022-06-06
  • Depature: Binghamton, NY
  • Arrival: New York, NY
  • Name: Cochran
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus never arrived. I could NOT board a bus to my destination. I received verbal information that the bus had a mechanical breakdown. The driver of the next greyhound and last bus for the day did not offer more info. She stated her bus had no seats.
Greyhound review summary
  • Total Number of Reviews1319
  • Overall Raiting3.9
  • Bus Cleanliness4.1
  • Punctuality3.8
  • Bus Service & Staff4.0
  • Bus Comfort3.8
  • Recommend Yes70.8%
  • GotoBus.com is an independent online bus ticketing company that is not involved in any bus operations