Starlight Express Rating & Reviews

44 Reviews

Find and read all the latest Starlight Express reviews from fellow bus travelers. These verified Starlight Express reviews have been submitted from real customers who booked their Starlight Express tickets on GotoBus.com. The customer reviews evaluate Starlight Express service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

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    • Posted on: 2018-02-15
    • Depature: Charlottesville, VA
    • Arrival: New York, NY
    • Name: Laura
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    I recommend this bus!
    Plenty of room to stretch out, snacks provided. WiFi was spotty, but otherwise the ride was pleasant.
    • Posted on: 2018-02-15
    • Depature: New York, NY
    • Arrival: Charlottesville, VA
    • Name: Laura
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    I recommend this bus!
    Plenty of room to stretch out, comfortable, snacks provided. Pleasant experience.
    • Posted on: 2017-12-18
    • Depature: New York, NY
    • Arrival: Charlottesville, VA
    • Name: Michael
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    I recommend this bus!
    Everything was fine once I found the bus. For some reason I wasn't on the driver's manifest so I either wasn't updated to a pickup location change or simply wasn't on her call list. I had to call the number listed on my ticket and get routed through dispatch to eventually be told where the bus was. It was almost a total disaster. Something needs to be changed concerning street-side pickup locations.
    • Posted on: 2017-12-15
    • Depature: Charlottesville, VA
    • Arrival: New York, NY
    • Name: Michael
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    I recommend this bus!
    The bus driver and ride was great but it's frustrating that the driver was the only person capable of explaining why Monday's (NYC->Charlottesville) bus was cancelled when I called Starlight and they couldn't even confirm that it was cancelled.
    • Posted on: 2017-11-27
    • Depature: New York, NY
    • Arrival: Charlottesville, VA
    • Name: Michael
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    I recommend this bus!
    • Posted on: 2017-11-19
    • Depature: Charlottesville, VA
    • Arrival: New York, NY
    • Name: Michael Kendall
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    I recommend this bus!
    No outlets, would've been nice to know that beforehand. The back of the seat in front of me also looked like some puke was on it. We arrived a little late but traffic is tough. The driver was nice and helpful! The internet was pretty spotty too.
    • Posted on: 2017-09-28
    • Depature: Charlottesville, VA
    • Arrival: New York, NY
    • Name: berenice puello
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    I recommend this bus!
    • Posted on: 2017-09-19
    • Depature: New York, NY
    • Arrival: Charlottesville, VA
    • Name: Jessica
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    I recommend this bus!
    Great driver very friendly and accommodating. Smooth ride to destination.
    • Posted on: 2017-09-11
    • Depature: Charlottesville, VA
    • Arrival: New York, NY
    • Name: JESSICA
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    I recommend this bus!
    Nice driver, has snacks and water, drinks! Will book again next time .
    • Posted on: 2017-09-10
    • Depature: Charlottesville, VA
    • Arrival: New York, NY
    • Name: Camilla
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    I recommend this bus!
    Starlight Express review summary
  • Total Number of Reviews44
  • Overall Raiting4.4
  • Bus Cleanliness4.5
  • Punctuality4.6
  • Bus Service & Staff4.7
  • Bus Comfort3.9
  • Recommend Yes89.1%
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